Our Commitment to Quality Service
At Certified Translation Services, we leave no stone unturned to provide the highest quality service you expect. We follow a meticulous process to ensure you receive accurate and reliable translations. Before finalizing your document, our team carefully reviews the translation and sends a draft for your approval via email.
If any changes are needed, you can notify us by email or phone during working hours. Once approved, we deliver the hard copy of your document to your address anywhere in India through standard courier services. For urgent delivery options, such as Blue Dart, additional charges may apply. Standard delivery is free across India.
If further modifications are required after delivery, a nominal fee of ₹250 will be charged. However, such situations rarely occur, as each document is thoroughly reviewed multiple times by our team and shared with you for approval before finalization.
If you have any questions or concerns about our Terms & Conditions, please email us at translation@ananenterprises.com.
Mode of Payment
We are affiliated with RazorPay and accept payments through:
- VISA / MasterCard credit and debit cards
- American Express (Amex)
- E-wallets and bank transfers
Changes to Terms & Conditions
We reserve the right to update or modify our Terms & Conditions at any time, without prior notice. We recommend that you review our terms periodically to stay informed about any changes.
Shipment and Delivery
We strive to deliver your translated documents by the date requested when placing your order. Typically, translations of 1-2 pages are completed within 24-48 working hours. However, delivery timelines may vary due to factors like:
- Online security checks
- Shipping restrictions or payment authorizations
- Packing and dispatch times
For urgent deliveries, please contact us at info@certifiedtranslationindia.com. We will do our best to accommodate your request.
User Account Responsibility
Customers are responsible for maintaining the confidentiality of their account and password. Any actions or activities that occur under your account will be your responsibility. Please ensure that your login information is secure to prevent unauthorized access.